Step-by-Step Installation:
Step 1 — Update Your Settings: Before installing, you'll need to go to Android Settings → Security (or Privacy) → and enable "Unknown Sources" or "Install unknown apps". Without this, the APK file won't run.
Step 2 — Download the APK: espn's On the Download Page Go and tap the "Download Android APK" button. The file will be saved to your Downloads folder.
Step 3 — Install: Tap the downloaded APK file and select "Install". Installation typically completes in under a minute.
Step 4 — Log In or Register: Open the app, then log in to your existing account or register a new one.
iOS users can use espn's mobile site — the experience is just like the app. From Safari, tap "Add to Home Screen" to create an app-like shortcut.
A Simple Example:
You deposited ৳1,000 and received an additional ৳1,000 as a 100% bonus.
The bonus wagering requirement is ×15.
So: ৳1,000 × 15 = you'll need to place a total of ৳15,000 in bets.
Once this ৳15,000 in bets is completed, the bonus balance becomes withdrawable.
A Few Key Points:
• Win or lose — every bet counts toward your wagering total.
• Not all games contribute equally — slots typically count at 100%, Live Casino games at 10%–20%, and Sports Betting at 100% (on odds of at least 1.80).
• Wagering must generally be completed within 30 days of receiving the bonus.
• Your current wagering progress is always visible under the "Bonus" section of your espn account.
No wagering on cashback bonuses — it goes directly to your main balance and can be withdrawn immediately.
Live Chat (fastest):
Tap the chat icon at the bottom right of the espn website or app. Write in Bengali and you'll get a reply in Bengali. Available 24/7. Average response time: 3–5 minutes.
Email Support:
For complex matters such as account verification, large withdrawals, or technical issues support@espn.bio- to reach us by email. Response time: within 24 business hours.
What to have ready when contacting support:
• Registered mobile number
• Describe the issue as specifically as possible
• Relevant transaction ID or date (if available)
Keep in Mind: ESPN's support team will never ask for your password, OTP, or full card number. If anyone asks for these, it's a fraud attempt — report it to support immediately.
If the match is fully cancelled:
If the referee or match officials declare the match abandoned, all bets "Void" The bet is (cancelled) and the full stake is refunded to your account. Refunds are typically processed within 24 hours of the match cancellation.
If a match is interrupted mid-way (due to DLS or other reasons):
• In cricket, if the result is determined by the DLS method, bets are settled according to that result.
• If play is stopped before the minimum required overs are completed and no result is reached, the bet is voided and your stake is returned.
For Accumulator (multi-match combo) bets:
If a match is voided, that selection is removed from the Accumulator and the odds are recalculated based on the remaining matches.
For In-Play (Live) bets:
Settlement may be based on the amount wagered. Full details are outlined in espn's Terms & Conditions.
If in doubt, check the match status in your bet history section or ask via live chat.
What happens when 2SV is enabled:
Every time you log in from a new device or browser, a 6-digit OTP will be sent to your registered mobile alongside your password. Login won't go through without that code — so even if someone else knows your password, they still can't get in.
Steps to enable:
1. Log in to the espn app or website.
2. Tap the profile icon → select Settings.
3. Go to the "Security" section.
4. Enable the "Two-Step Verification" option.
5. A confirmation OTP will be sent to your registered mobile — enter it to complete the setup.
Important: espn's support team will never ask for an OTP over the phone or by SMS. If anyone unknown requests your OTP, refuse immediately and report it via Live Chat.
Temporary Break (Cooling-Off / Self-Exclusion):
• Log in to the app or website → go to Settings → navigate to the "Responsible Gaming" section.
• Select "Cooling-off Period" — options available are 1 day, 7 days, 14 days, or 30 days.
• Once confirmed with an OTP, the account will be temporarily suspended within 1 hour.
• It will lift automatically once the set time period ends.
Long-Term Self-Exclusion:
• To close your account for 6 months or more, select "Self-Exclusion" from the same section.
• Once activated, it cannot be cancelled before the set period ends.
• No marketing messages will be sent during this period.
To permanently close your account:
Message espn Live Chat Support with: "I want to permanently close my account." After identity verification, your account will be closed within 24 business hours. Make sure to withdraw any remaining balance beforehand.
For more details Responsible Gaming View Page.
The simplest fix — just wait:
The lock will lift automatically after 30 minutes. You can then log in with the correct password or reset your password.
Need immediate access? Contact support:
Contact ESPN's live chat (you can chat from the site even if you can't log in to your account). Share your registered mobile number so the support team can verify your identity and manually remove the lock.
What to do to avoid this in the future:
• Use the "Forgot Password?" link on the login page to reset your password via OTP.
• Save your password in your mobile's password manager.
• Keep two-step verification enabled — it makes your login significantly more secure.
If someone else made the attempts without your knowledge: This is a sign of suspicious activity. Once you regain access to your account, change your password immediately and enable 2SV.